We are encountering an issue preventing us from processing data for Vision and Elster cellular socket meters. This issue is not due to cellular network connectivity. It is a platform issue with a meter data services partner. Until this issue is resolved, you may see "Network issue" status flags for these meters. We will provide updates as they become available. Thank you for your patience.
Update #1: Tue 2/04/2025 at 10:15am EDT
Our meter data services partner had reported that they expected this issue to be resolved as of 2/01/2025. On the PowerDash side, we wanted to ensure that data flow had resumed as normal. We are now ready to consider this issue as resolved. Thank you for your patience.